Meters come in all different shapes and sizes and each one is read differently. Just to complicate things further, your electricity and gas meters record your usage in different units (electricity in kWh, and gas in m3 or ft3).

Does your electricity meter resemble any of these?

Single rate meter

• If so, write down all the numbers from left to right including any zeros. Ignore any numbers after the decimal point or which may be shown in red.
• The reading for the above meter is 06620.

Two rate meter

• If you have a 2 rate meter, that means the meter records how much energy you use during you the day and night time.
• The top row (marked 'LOW' or 'NIGHT') shows how many units of off-peak electricity you have used.
• The bottom row (marked 'NORMAL' or 'DAY') shows how many units of peak electricity you have used
• Write down all the numbers from left to right including any zeros. Ignore any numbers after the decimal point or which may be shown in red.
• The reading for the above meter is 445221 & 231767.

Dial meter

• Each dial turns in the opposite direction to the one before it, so check which way each turns. Read the five dials from left to right, ignoring the dial marked 1/10.
• Write down the number that the pointer has just passed - it must be the lower of the two numbers either side of the pointer. If the pointer is between 9 and 0 write down 9.
• If the pointer is exactly on a number and the following dial reads '9', you need to take one away from the number.
• The reading for the above meter is 33869.

Does your gas meter resemble any of these?

Gas imperial meter

• Write down all the numbers from left to right including any zeros. Ignore any numbers after the decimal point or which may be shown in red.
• The reading for the above meter is 2357.

Dial meter

• Each dial turns in the opposite direction to the one before it, so check which way each turns.
• Read the four dials from left to right along the bottom row only - ignore any others.
• Write down the number closest to each pointer.
• When the pointer is between two numbers, write down the lower number. If the pointer is between 9 and 0 write down 9.
• If the pointer is exactly on a number and the following dial reads '9', you need to take one away from the number.
• The reading for the above meter is 6593.

Gas metric meter

• Write down all the numbers from left to right including any zeros. Ignore any numbers after the decimal point or which may be shown in red.
• The reading for the above meter is 65782.