Need help joining Green? Our helpful articles about signing up are here to guide you through the process of switching energy supplier
If you have just signed up to Green and are wondering what happens next, please see our helpful guide for all our switching FAQs
Green has recently launched 'Refer a Friend', giving our members the opportunity to earn £10.00 for every new member that signs up through their referral
Many people find statements from your energy provider difficult to read, but it doesn’t have to be. We can break it down to explain everything you need to know.
Information about paying us and what to do if you are falling behind
Sometimes you need to close your energy account for a few different reasons, including moving home, switching away, and closing an account on someone else’s behalf
Information about what to do when your contract comes to an end
Things regarding your meter and your readings can be difficult to understand, but our guide is here to help you
Additional support with your smart meter
Information on how to use our App (Version 3)
Useful information for our prepayment service
Information on help for vulnerable customers, debt management and how to complain
At Green, we are committed to a more energy efficient community for all of us
