Help & Support

Switching To Us

Frequently Asked Questions about the process of switching to us.

12 articles in this collection
Written by Aidon

Bills & Payments

Frequently Asked Questions about our bills and statements.

10 articles in this collection
Written by Aidon

Meter Readings & Meters

Frequently Asked Questions about our Meters and Meter Readings.

14 articles in this collection
Written by Aidon and Complaints @ Green

App and Online Account

Information about our App and how to manage your online account.

9 articles in this collection
Written by Josh and Aidon

Our Tariffs

Information about our Tariffs.

5 articles in this collection
Written by Aidon

Safety & Security

2 articles in this collection
Written by Aidon

Everything Else

16 articles in this collection
Written by Aidon and Complaints @ Green

Energy Saving Tips

Ways to save money on your energy bills

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6 articles in this collection
Written by Alex Brown and Aidon

Crowdfunding

Everything you need to know about our crowdfunding.

5 articles in this collection
Written by Steven

Our Mobile App (Version 3)

Easy to follow tutorials on how to use our mobile app.

14 articles in this collection
Written by Aidon

Prepayment

Information on our Prepayment service.