The Smart Meter Code of Practice (SMICoP) is a set of rules and standards to be followed when installing a new smart meter. 

The Code of Practice is designed to ensure that any energy customer that is getting a new smart meter can depend on a high standard of service during the installation process. The rules and guidelines in the SMICoP have been introduced by Ofgem, the industry regulator. To view the Smart Code of Practice, please click here

The Code also means that when having a new smart meter installed, we make sure you are given all of the information that you need i.e. showing you how to use the meter and how you can make the most of it. Our experts will also show you how you can use your smart meter to improve the energy efficiency of your home, ultimately helping to cut down your energy bills. 

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