We have an obligation to keep all of our customers energy safe and we can assure you that if a meter has been tampered with, it will be dealt with in a timely and efficient manner.
Energy theft is when a person is not paying for their gas or electricity or they are paying less than they should be because their meter has been tampered with.
Tampering with a meter is illegal and can be highly dangerous - it can cause fires and even cost lives. A tampered meter is not only unsafe for those living in the property, it could be for neighbours too.
If you are aware of a meter that has been tampered, it is your duty of care to report this. If you do want to report this, you can call anonymously to the stayenergysafe reporting line on 0800 023 2777 or complete their online form.