From confirming your switch either online or on our website, it will take roughly 17 days until we supply your property, providing there are no issues such as your previous supplier preventing you from leaving. 

This includes the 14-day cooling off period if you were to change your mind. When you switch, we will handle everything including notifying your old supplier that you are moving away from them. This will all be explained in your welcome email and we will keep you updated throughout the process. 

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