If your current supplier has objected to your switch, you can’t become a member of Green until they let you leave.

Thankfully though objections are often very easy to resolve,you will however need to speak to them to find out why they won’t let you leave.

Unfortunately, they won’t tell us why they stopped your switch, but the most common reasons are:

•         Debt on your account

•         You have recently moved in and they need to know who you are before letting you leave

Once everything has been resolved let us know and we will restart your switch to Green.

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