Moving home can be a stressful time and we will do everything we can to help make it as straight forward as possible. 

Let us know if you’re moving 

We will need the following information: 

  • Your name 
  • Your account number 
  • Whether you are a tenant or homeowner 
  • The date you will no longer be liable for the property 
  • The full postal address of the property that you are leaving 
  • An up-to-date meter reading (taken on the day you are leaving or nearest possible date)
  • Your full forwarding address including postcode 

You can call us on 0345 222 2525 or email [email protected], its best to do it on the day you move or as close as possible to it. 

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