From the ‘Overview’ tab, click on the ‘Support’ tab in the bottom right corner. On this page, proceed to tap ‘Chat with us’. Then click ‘Start Live Chat’, a pop-up window will appear with the ability to ‘start a conversation…’.

Alternatively

From the ‘overview’ tab, click on the blue ‘+’ along the bottom of the page. Tap ‘Start Live Chat’, a pop-up window will appear with the ability to ‘start a conversation…’.

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